Bajil Privacy Policy

Welcome to Bajil. We believe privacy is a fundamental right, and protecting your personal information is one of our core responsibilities. This privacy policy explains how Bajil collects, stores, uses, and safeguards your data.

By using the Bajil platform, you agree to this privacy policy. Please read it carefully before registering. If anything is unclear, contact our support team — we are ready to help.

This privacy policy applies to all Bajil services, including the website, mobile app, Sports Betting, game lobby, and promotional activities.

Bajil collects several types of information. Some is provided directly by you, and some is collected automatically. Details are outlined below:

We do not collect sensitive information such as religion, political views, or health data. Only information necessary to operate the platform is collected.

Bajil uses your information only for legitimate, specific purposes. The reasons we use your data include:

• Account management: To handle registration, login, password recovery, and account security.
• Payment Processing: To process deposits and withdrawals securely and to verify transactions.
• Service Delivery: To manage betting, the game lobby, and other platform features.
• Customer Support: To resolve your complaints, questions, or issues promptly.
• Fraud Prevention: To detect suspicious activity and prevent money laundering.
• Promotional Communications: To inform you about bonuses and offers, with your consent.
• Service Improvement: To analyze user experience and improve the platform.
• Legal compliance: To meet regulatory requirements and fulfil legal obligations.

We never use your data for any purpose beyond what is listed here. If we ever need to use it for a new purpose in the future, you will be notified in advance.

Bajil never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Providers: With payment gateway providers such as bKash, Nagad, and Rocket, strictly for processing transactions.
• Technology Partners: With cloud storage, cybersecurity, and analytics providers who are bound by strict confidentiality agreements.
• Legal authorities: Providing data in response to a court order or a lawful request from a government authority is a legal obligation.
• Fraud Prevention Agencies: Limited data sharing with industry-recognized bodies to help prevent financial crime.

Before sharing data with any third party, Bajil ensures they comply with international data protection standards. Strict confidentiality agreements are in place with all partners.

Bajil applies industry-leading technical and administrative safeguards to protect your data. The core elements of our security framework are:

• SSL/TLS encryption: All communications on the website and app are secured with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
• Two-Factor Authentication (2FA): OTP-based verification for an additional layer of security.
• Firewall & DDoS Protection: Advanced firewalls to protect servers and data from cyberattacks.
• Regular Security Audits: Regular third-party penetration testing and security audits.
• Restricted Access: Only authorized staff may access user data.

If you notice any unusual activity on your account, contact Bajil support immediately. In the event of a security breach, Bajil commits to notifying affected users within 72 hours.

Bajil uses cookies to improve your browsing experience. Cookies are small text files stored on your device. The types of cookies Bajil uses:

• Essential Cookies: Essential for login sessions and security. The platform cannot function without these.
• Preference Cookies: Used to remember your language, theme, and other preferences.
• Analytics Cookies: Helps analyze site usage to improve services — all data is anonymized.
• Security Cookies: Used to detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features. Bajil does not use marketing or tracking cookies.

As a Bajil user, you have the following rights regarding your personal information:

Bajil does not retain data longer than necessary. The general guidelines are:

• Account information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: Financial regulations require a minimum retention period of 5 years.
• KYC documents: Up to 5 years after verification, or longer if required by law.
• Communication Logs: Customer support history is retained for up to 2 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period has expired, data is securely deleted or anonymised. Some data may need to be kept longer due to legal or regulatory obligations.

Bajil strictly prohibits access to the platform by anyone under 18. We do not knowingly collect personal information from minors.

Date of birth is collected at registration for age verification. If an account is found to belong to a minor, it will be closed immediately and all associated data will be deleted.

If a parent or guardian suspects their child has created a Bajil account, please contact support immediately. We will take prompt action.

Bajil may update this privacy policy from time to time. Depending on the nature of the changes, we will take the following steps:

• Minor Changes: The "Last Updated" date at the top of the page will be revised.
• Major Changes: A notification will be sent to your registered email or via the platform.
• Key Changes: Your explicit consent will be obtained before any changes take effect.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, requests, or complaints, please contact Bajil's data protection team:

We are always ready to answer your questions. For urgent security issues, contact us directly via the support chat for a quick response.